Home Page

Shipping_faq

Shipping - Can delivery to Hong Kong or Local Visit?

We are a Aquarium Local Shop~  All item is pre-package, do not accept for Local Visit or hand carry taken away.

We can shipping to your Hotel Address or your Hong Kong address. Customer is require for at least 2 week before ordering.

We shipping By Fedex / EMS.  Can delivery with 1 business day for Order

How long for the Shipping Time

We usually shipping on next Business day in stock.  And if the item is not avaiable now, usually wait around 3 to 4 days can delivery.

Shipping Time is based on the custom.  It's better for customer provides VAT number or Phone Number to us to fast clear the custom.  Usually around 5 to 14 can delivery in mostly country. 

And shipping to South America / Brazil is require 14 business day

If you require a fast shipping, you can choose UPS for shipping is faster

Where I can check the tracking

Using which carrier?

We usually using Hong Kong Postal and UPS Shipping.  If you require another carrier, please told us before order

Item is lost

We usually verify by Item Lost for over 60 days

If customer didnt get the item within 60 days, we will provides refundable

For refund item , customer must provides your ID Card  / Address information /  Report your transaction ID to your postal services.  And we also will doing a report to our carriers to get back the shipping payment.  The proccess around 2 months to compelete

 

 

Where I can found the shipping fee ?

Where I can found the shipping fee ? Where I can found the shipping fee ? Select a item and add to the shopping cart 1) Click Continous 2) Sign in or you can click checkout without create customer 3) Select your delivery country and know the shipping price