Shipping_faq

Shipping - Can delivery to Hong Kong or Local Visit?

We are a Aquarium Local Shop~  All item is pre-package, do not accept for Local Visit or hand carry taken away.

We can shipping to your Hotel Address or your Hong Kong address. Customer is require for at least 2 week before ordering.

We shipping By Fedex / EMS.  Can delivery with 1 business day for Order

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How long for the Shipping Time

We usually shipping on next Business day in stock.  And if the item is not avaiable now, usually wait around 3 to 4 days can delivery.

Fish Street Store now have EU Warehouse, EU Delivery no need to pay any VAT Tax and fast shippping

 

 

Delivery Method

Country
Shipping Company
Delivery Time
Tracking
Information
United Kingdom EU Warehouse - DPD Logistics 2 - 5 Days

Our Warehouse is in Longdom and harmburg

Which Delivery in EU (No Tax)

United Kingdom Royal Mail First Class 4 - 6 Days
France (Below 2KG) Chronopost 4-6 Days
Germany (Below 2KG) DHL Packet 4-6 Days
WorldWide Hong Kong Air Mail 10- 14Days
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Using which carrier?

We usually using Hong Kong Postal and UPS Shipping.  If you require another carrier, please told us before order
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Item is lost

We usually verify by Item Lost for over 60 days

If customer didnt get the item within 60 days, we will provides refundable

For refund item , customer must provides your ID Card  / Address information /  Report your transaction ID to your postal services.  And we also will doing a report to our carriers to get back the shipping payment.  The proccess around 2 months to compelete

 

 

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Where I can found the shipping fee ?

Where I can found the shipping fee ? Select a item and add to the shopping cart 1) Click Continous 2) Sign in or you can click checkout without create customer 3) Select your delivery country and know the shipping price




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